ISO 9001 & 14001 certified hand dryer and soap dispenser manufacturer


Equipped in public locations such as hotels, restaurants, stadiums, hospitals or schools, safety is definitely the one of most important matters for any commercial restroom products. Therefore, purchasing products with safety approvals is critical when selecting hand dryers and soap dispensers. Yet, different countries may refer to different safety regulations and require different certifications. (For example, an electrical equipment cannot be sold in the North America before passing certain safety tests, this is why UL or CSA is needed. On the other hand, CE is a must in the European countries.) Thus, in this FAQ section, the most commonly seen safety certifications and regulations such as HACCP, CE, LVD, EMC, GS, CB, UL and CSA will be introduced. By going through the below listed questions, one can understand why it is important to have the hand dryer and soap dispenser certified and what are the third party organizations behind these certificates.

CE marking can be seen on most of the products sold in the EEA (European Economic Area). With the CE marking, it means that the producer of this product have declared that all the EU safety, health, and environmental protection requirements are met.The official website of European Commission provides clear information of not only what are the duties for manufacture, importer and distributor for selling a CE marking product, but also the benefits for the consumer by choosing a CE marked product.Although CE seems to be a common marking that you can see on almost every type of product, it is still important to select commercial bathroom products with CE certificate. By obtaining CE certificates, it means this commercial bathroom product has passed the test of EMC and LVD. The newest version of CE also requires RoHS declaration from manufacturers.All of the hand dryer, auto soap dispenser, auto faucet and auto flush valve supplied by Hokwang is CE certified. Safety approvals is not only a marking to us, but a symbol of our principles toward making safe bathroom products. Read More
LVD is the abbreviation of The Low Voltage Directive. The regulation of LVD ensure that the operating voltage is between 75V to 1500V for direct current and 50V to 1000V for alternating current. In addition, the voltage requirements are referring to the voltage of the electrical input/output instead of the voltages that appear in the product.The importance of having LVD certificate is also safety concerns. Commercial bathroom products usually falls in the range of low voltage, and needs to be examined and tested carefully according to LVD. Being a responsible manufacturer of hand dryer, and auto soap dispenser, it is a must-have certificate. You can find all products supplied by Hokwang has this certificate. Read More
EMS stands for Electromagnetic Compatibility that includes EMI (Electromagnetic Interference) and EMS (Electromagnetic Susceptibility). EMI regulates the influences of an electronic system’s radiated emission and conducted emission on other systems. EMS, on the other hand, regulates the immunity of an electronic system so that the noise from other systems won’t be able to effect it.Nowadays, people are surrounded by all kinds of electronic devices. Commercial bathrooms are no different. In order to enhance hand hygiene, automatic or hands-free bathroom products are getting popular and well-acknowledged. By selecting auto hand dryer, auto soap dispensers, auto faucet and auto flush valves with EMC certificate can ensure you are free from EMI and EMS, it will also prevent the commercial bathroom products you purchase interfere with other electronic devices in the same environment.Hokwang makes sure all product lines pass the EMC test so you can rest assured when you choose Hokwang’s hand dryer, auto soap dispensers and auto faucet. Read More
If a product comes with the GS mark, it means that this product has passed German Product Safety Act (ProdSG)’s quality and safety requirements as GS refers to Geprüfte Sicherheit which means “safety tested” in German. Thus, it is said that consumers are willing to pay higher prices to purchase products with GS mark as it ensured that the goods were tested by an authorized third party organization such as TÜV or Intertek.GS mark regulation follows the IEC 60335-1 standard. Hence, if the clients have a much stricter standard toward safety approval, you can propose hand dryers with GS mark to meet their standard. Read More
CB stands for Certification Body. The CB Scheme is operated by IECEE (International Electrotechnical Commission for Electrical Equipment), it is a system that accept test results and certificates internationally as long as the country or certification organization is a participant of the NCBs (National Certification Bodies).In other words, once you got a CB Test Certificate, it helps you to minimize the time and money required to obtain certificates by other NCBs. This is because applications with CB test certificates are more likely to be handled as priority in other NCBs. Also, since additional sampling/testing is usually not required, cost of applying other certificates among NCBs is relatively low. *Additional information: you can find a list of the NCB members.Therefore, hand dryers with CB certificate is advantaged especially for tenders, government bids, train projects or any projects that request international safety test reports. Read More
Basing in the States, UL (Underwriters Laboratories) is one of the most commonly seen safety certifications in the market. UL is a nonprofit organization that define safety standards in different aspects with examples of electrical/electronic products, industrial control equipment, plastic material and building products.Benefits of using UL listed products are that one can be sure the products have passed unbiased safety tests and are traceable if problems occurred as each product is required to have a label being affixed on it.Electric hand dryers follows the standard of UL 499 to obtain UL certificate. Since UL includes fire-proofing related tests, it further verified the safety of a commercial hand dryer. Any minor changes to the product will be requested for a renewed tests. It’s proper to say that if your hand dryer has a valid UL approval, you can ensure the safety of the product. Read More
CSA Group is formerly known as the Canadian Standards Association. Being the largest testing and certification organization in Canada, CSA has experience in the field for about 100 years and has developed over 3000 safety and sustainability standards/codes in varies of industries including construction and building products, electrical and gas, home and commercial appliances…etc. Since CSA International tests are applicable to other U.S. standards (ANSI, UL and NSF), one can rest assured that any product with the CSA mark is safe to use and can be sold across North America. Read More
HACCP stands for Hazard Analysis Critical Control Point, it provides guidelines for how to identify, evaluate and control food safety starting from raw material/harvest to the finished product which includes production, purchasing, handling, manufacturing and distribution in the food chain. (Please refer to the FDA website for more information about HACCP.) Yet, even before you would like to implement the HACCP system, there are prerequisite programs that need to be met. As you can imagine, one of the most critical requirements is personal hygiene, which relates to the importance of how do the staff wash and dry their hands. Therefore, automatic hygiene products (ex: automatic faucet, automatic soap dispenser and automatic hand dryer) will be further recommended to be used during the above mentioned procedure as they help avoiding clean hands to be re-contaminated by touching the equipment. In addition, more and more companies are adding an extra step at the end of hand cleaning process with alcohol sanitizer. Yet, please note that the sanitizer, regardless in spray, foam or gel format, should contain at least 60% of alcohol to be effective in reducing the number of germs on hands. Moreover, automatic sanitizers are recommended over the traditional manuals one as well. Also, disposable gloves should be provided to staffs and should be changed frequently and when producing another type of food. Read More
To import hand dryer, auto soap dispenser, auto faucet, auto flush valves to the Gulf Coordinating Council (GCC) Countries, including United Arab Emirates, Kingdom of Bahrain, Kingdom of Saudi Arabia, Sultanate of Oman, State of Qatar, and State of Kuwait, a Gulf Mark (G Mark) is required as a mandatory requirement. There are two ways of having bathroom products G Mark certified.1. Low Voltage Product: Self-declaration conformity assessmentIf the product consumes low voltage, such as auto soap dispenser or auto faucet, a self-declaration conformity can be acceptable as long as the products are manufactured and assembled in a controlled manner. For example, Hokwang is ISO 9001:2015 certified factory, and we have strict control over quality of each touchless soap dispenser, auto faucet and other products. Hence, our products with low voltage can be imported by a submission of a self-declaration conformity and other requested documents.2. High Voltage Products or those in the area of IEC 60335 (Home Appliances): Notified Body (NB) needs to be involvedIf the product consumes higher voltage, such as hand dryers that uses 120V or 240V power, a sample needs to be submitted and tested by a certified laboratory. Other than this, documents, including a risk analysis or assessment report and test reports for each products, are also required. Hokwang, being an experienced manufacturer of hand dryer, is capable of obtaining G Mark even under the strictest tests.We will provide necessary documents and certificate for the registrations to the Saber system or other importation requirements in the Gulf countries to help our clients import our hand dryer, soap dispenser and other washroom products. Please feel free to contact us to obtain more information or assistance. Read More


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Hokwang Industries Co., Ltd. is Taiwan supplier and manufacturer in Bathroom Products Industry. Hokwang has been offering our customers high quality Hand dryer, soap dispenser, faucet, flush valve, high speed hand dryer, auto soap dispenser, auto faucet, auto flush valve, customized hand dryer since 1996. With both advanced technology and 30 years experience, Hokwang always make sure to meet each customer's demand.