What is your warranty?
It’s 3 years for hand dryer and 1 year for auto soap dispenser and auto faucet.
a. Three Years on Parts. The parts are warranted for a period of three (3) years after the date of purchase. We will provide a replacement for any defective part without charge for the part. Parts used for replacement are warranted for the remainder of the original warranty period.
b. No Labor. This Limited Warranty does not include labor or other costs incurred for service, repair, removal, installation, shipping or handling of defective or replacement product or parts. For certain items that are designed to be replaced by the owner, you are solely responsible for any replacement labor. Air filter (if equipped) cleaning is normal consumer-required maintenance. Please refer to the Operating Manual that is included in the packaging for air filter changing procedures.
c. Proper Installation. This Limited Warranty applies only to Hokwang products that are installed by a licensed electrician who install products in accordance with all applicable building codes and permits utilizing the Hokwang’s products’ installation and operation instructions and following good trade practices.
- High Speed Hand Dryer
- Conventional Electric Hand Dryer
- Auto Soap Dispenser
- Auto Faucet
- Auto Flush Valve
- Customized Service
- Why does high speed hand dryer help projects qualify for LEED credits?
- Why do your hand dryers all have blue light?
- What’s the difference between conventional hand dryer and high speed hand dryer?
- What are the common safety approvals for a hand dryer?
- How to measure “green” profiles for hand dryer?
- What is ErP directive and how it regulates hand dryer.
- Does IP rating matters for hand dryer?
- How to maintain a casing of hand dryer?
- What casing material is the best for hand dryer?
- What does ADA-compliant mean?
- How do filters function in a hand dryer?
- How to calculate the power consumptions of hand dryer?
- How to choose the correct hand dryer for your premises?
AUTO SOAP DISPENSER
- What power sources are available for an auto soap dispenser?
- Where can I find suitable soap for refillable auto soap dispenser?
- When should I change the battery?
- When should I refill the soap tank?
- Do you have a foam soap dispenser?
- What kind of soaps can I use in your soap dispenser?
- If I need a sanitizer dispenser, do you have one?
- What should I do if my soap pump is clogged?
- Can you provide disposable soap bags?
- How to choose from Foam Soap or Liquid Soap for public washrooms?
- How to correctly wash your hands at home or in public?
SAFETY CERTIFICATES AND REGULATIONS
- What is CE for commercial bathroom products?
- What is LVD for commercial bathroom products?
- What is EMC for commercial bathroom products?
- What is GS for hand dryers?
- What is CB for hand dryers?
- What is UL for hand dryers?
- What is CSA for hand dryers?
- What is HACCP in Food industry and how is it related to hand hygiene?
- Contact Us
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Hokwang What is your warranty? Introduction
Hokwang Industries Co., Ltd. is Taiwan supplier and manufacturer in Bathroom Products Industry. Hokwang has been offering our customers high quality Hand dryer, soap dispenser, faucet, flush valve, high speed hand dryer, auto soap dispenser, auto faucet, auto flush valve, customized hand dryer since 1996. With both advanced technology and 30 years experience, Hokwang always make sure to meet each customer's demand.